We are happy to help, guide and advise you on all aspects of property inventories and our procedures. Below are some frequently asked questions which you may find useful. If you do not find what you are looking for send us a message or call us on 020 8696 1472.

Q: What is a property inventory?

A: A property inventory is a binding legal document that provides a written and photographic record of the condition of a property and its contents.

Q: What is a check in?

A: A check in report is conducted at the beginning of a tenancy. It inspects the property and compares it to the inventory to represent a clear and indisputable record that can be used to decipher liability on any damages that may have been caused.

Q: What is a check out?

A: At the end of the tenancy a check out inspection is conducted and compares the condition of the property with the check in report. Discrepancies are noted and recommendations are made for liability on any damages or breakages.

Q: What is a mid-term inspection?

A: A mid-term report provides clarity on how a property and its contents are being maintained. A major benefit of an interim inspection is keeping a detailed report of any dilapidations or damages to the property that need immediate attention.

Q: Can I do my own letting inventory?

A: Yes, you can but it will not hold up in a court of law. In order to be legally binding your report must have been prepared by a neutral party. A landlord or letting agency will not be considered neutral.

Q: My property is unfurnished, do I still need an inventory?

A: Yes. An inventory report does not just cover the contents within the property but also describes the quality of decoration, details any deficiencies and damages plus specifies all furnishings, fixtures and fittings.

Q: What happens if I don’t agree with the comments in the report?

A: Our property inventories and related reports are conducted by professional inventory clerks who are trained to record and assess the findings at the property with an independent and unbiased view. However, our clients have a right to query anything that is said within the report.

It is important that upon receipt of your report you check through to ensure that you are satisfied with its contents. If you feel anything has been omitted or unfairly detailed, you must contact us within 14 days of the report being emailed.

To raise a query, please send an email to info@inventoryclerks4u.com within 14 days. Your query will be sent to the inventory clerk who conducted your report. If the clerk is in agreement with your comments, we will amend your report and return this updated at no extra cost. If the clerk is in disagreement, we will respond with clear reasons why the report will not be amended and, where available, supply images to back up their findings.

Q: Are you a member of any inventory associations?

A: As an Executive Member of the Association of Independent Inventory Clerks (AIIC), we are committed to the Code of Practice and Guidelines set by the Association. We are also members of the Property Ombudsman who are a free, fair and independent service for buyers, sellers, tenants and landlords of property in the UK.

Q: What are your opening hours?

A: We are open from Monday to Friday from 09:00 to 18:00. On Saturdays we open from 10:00 to 16:00.

Q: How quickly will I get my report?

A: We will deliver your report as a pdf within 48 hours. We will email the report to the booker. Please be aware that we are legally not allowed to send this to any other party unless instructed in writing.

Q: What are your costs?

A: Prices depend upon the size of the property and whether it is furnished or unfurnished. Contact us on 020 8696 1472 or info@inventoryclerks4u.com for a quote.

Q: Do you have any sample letting inventory reports I can see?

A: Sure, we are happy to show off our concise and jargon-free letting inventory and related reports. Follow this link to complete a short form and we will email you a pdf sample.

Q: What areas do you cover?

A: We conduct property inventory reports, check-in, check-outs and mid-term reports for London and Home Counties. If we don’t cover your area, give us a call on 020 8696 1472 and we will do our best to help you.

E1 Head district
E2 Bethnal Green
E3 Bow
E4 Chingford
E5 Clapton
E6 East Ham
E7 Forest Gate
E8 Hackney
E9 Homerton
E10 Leyton
E11 Leytonstone
E12 Manor Park
E13 Plaistow
E14 Poplar
E15 Stratford
E16 Victoria Docks and North Woolwich
E17 Walthamstow
E18 Woodford and South Woodford
E20 Olympic Park

EC1 Head district
EC2 Bishopsgate
EC3 Fenchurch Street
EC4 Fleet Street

SE1 Head district
SE2 Abbey Wood
SE3 Blackheath
SE4 Brockley
SE5 Camberwell
SE6 Catford
SE7 Charlton
SE8 Deptford
SE9 Eltham
SE10 Greenwich
SE11 Kennington
SE12 Lee
SE13 Lewisham
SE14 New Cross
SE15 Peckham
SE16 Rotherhithe
SE17 Walworth
SE18 Woolwich
SE19 Norwood
SE20 Anerley
SE21 Dulwich
SE22 East Dulwich
SE23 Forest Hill
SE24 Herne Hill
SE25 South Norwood
SE26 Sydenham
SE27 West Norwood
SE28 Thamesmead

SW11 Head district
SW12 Balham
SW13 Barnes
SW14 Mortlake
SW15 Putney
SW16 Streatham
SW17 Tooting
SW18 Wandsworth
SW19 Wimbledon
SW20 West Wimbledon

N1 Head district
N2 East Finchley
N3 Finchley
N4 Finsbury Park
N5 Highbury
N6 Highgate
N7 Holloway
N8 Hornsey
N9 Lower Edmonton
N10 Muswell Hill
N11 New Southgate
N12 North Finchley
N13 Palmers Green
N14 Southgate
N15 South Tottenham
N16 Stoke Newington
N17 Tottenham
N18 Upper Edmonton
N19 Upper Holloway
N20 Whetstone
N21 Winchmore Hill
N22 Wood Green

NW1 Head district
NW2 Cricklewood
NW3 Hampstead
NW4 Hendon
NW5 Kentish Town
NW6 Kilburn
NW7 Mill Hill
NW8 St John’s Wood
NW9 The Hyde
NW10 Willesden
NW11 Golders Green

W1 Head district
W2 Head district

W3 Acton
W4 Chiswick
W5 Ealing
W6 Hammersmith
W7 Hanwell
W8 Kensington
W9 Maida Hill
W10 North Kensington
W11 Notting Hill
W12 Shepherds Bush
W13 West Ealing
W14 West Kensington

SW1 Head district
SW2 Brixton
SW3 Chelsea
SW4 Clapham
SW5 Earls Court
SW6 Fulham
SW7 South Kensington
SW8 South Lambeth
SW9 Stockwell
SW10 West Brompton

Surrey districts and postcodes
KT1 Hampton Wick
KT2 Kingston upon Thames
KT3 New Malden
KT4 Worcester Park
KT5 Surbiton
KT6 Tolworth
KT7 Hampton Court
KT8 East Molesey
KT9 Chessington
KT10 Esher
KT11 Cobham
KT12 Walton-on-Thames
KT13 Weybridge
KT14 West Byfleet
KT15 Addlestone
KT16 Chertsey
KT17 Ewell
KT18 Epsom
KT20 Tadworth
KT21 Ashtead
KT22 Leatherhead
KT23 Bookham
SM1 Sutton
SM2 Carshalton
SM2 Cheam
SM3 Mordon
SM4 Mitcham
SM5 St Helier
TW1 Twickenham
TW9 Kew
TW10 Richmond
TW11 Twickenham
TW13 Feltham
TW17 Shepperton